To whom it may concern:
As part of our annual performance review process for strata management, I am glad to write a testimonial to share our experience with Campbell Strata Management.
Looking back two years ago, our strata corporation's situation was no difference from many troubled complexes with failing operation and management in the province's landscape of 700,000 condominium units: severely faltering services, constant rising condo fees, ever developing toxic relationship situations between strata corporation and strata management as well as among owners. The only difference: our strata has over 300 units, larger than many others in size, with larger problems. It came to a point that that the annual budget was defeated at AGM in 2011.
A Special General Meeting had to be called to deal with the crisis. The newly elected Strata Council has conducted thorough investigation and hire Campbell Strata Management as the new strata manager. Campbell Strata Management was professionally prepared and they could help the strata to complete the transition from old management firm smoothly without incident. Campbell Strata Management was able to identify the operational challenges and opportunities so the Budgeting process looks easy and making sense. Campbell Strata Management was diligent on managing Operational Fund and Contingency Reserve Fund. They not only have followed Strata Property Act, they also prioritized projects, acted on warranties, managed contractors, and redefined on-slte staff functions to better suit owners' needs with greater efficiency and affordability.
The results are amazing. Our strata made $30,000 Operation Surplus in the first year with Campbell. Our Current Ratio achieved 343% positive change. Our Debt-to-Equity Vorth Ratio achieved 89% positive change. We can pay our bllls. We have ability to sustain the strata corporation. We made sense out of cents. Most importantly, all together, we re-shaped the strata with a sense of decent community: "Our Homes. Our
Community".
Eric Dang,
Strata Council President